Collection: FAQ

Yes, we currently offer shipping to the following countries:

NA Area: United States, Canada, Mexico.

SA Area: Brazil, Argentina, Colombia.

EU Area: United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czechia, Greece, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Oceania Area: Australia, New Zealand.

Asia Area: China, Hong Kong SAR, Japan, South Korea, Macao SAR, Malaysia, Philippines, Russia, Singapore, Taiwan, Thailand.

Middle East: United Arab Emirates, Saudi Arabia, Israel

Orders will normally be processed and dispatched within 1-3 days.

Kindly be aware that once an order has been packed and dispatched, it is not possible to cancel it. We want to inform you that if you decide to cancel an order after it has been placed, there will be a cancellation fee of USD 0.50 applied, regardless of when the cancellation is requested—even if it's within seconds of placing the order. This fee is necessary due to charges imposed on us by the merchant processor/credit card for processing cancellations. Your understanding of this policy is greatly appreciated.

You need to fill the code in the check out page.

Yes, all customers will receive an order confirmation with the order number after placing their orders. Please contact us if you don't receive one within 24 hours. 

We accept all Major Credit Cards (VISA, Mastercard, AMEX) and Paypal.

Once your order has been shipped, we will send you tracking information via email within 24 hours. The estimated shipping time aligns with the delivery timeframe specified in your order. It's important to note that any delays resulting from your country's customs authorities are beyond our control.